Privacy and Security Policy

Welcome to the Lilliput website. Thank you for visiting us and for reviewing our website privacy policy and website disclaimer. We are committed to protecting your privacy.

Website Privacy Policy

Lilliput Children's Services respects the privacy of visitors to its Web site. We strongly believe that if electronic commerce and online activities are to flourish, consumers must be assured that information provided online is used responsibly and appropriately. To protect online privacy, the organization has implemented the following policy.

About the Information We Collect - Most of the data and information we collect through our website is used only to help us achieve our mission. It is our policy to collect and store only personal information that our clients knowingly provide.

From Casual Web Site Visitors and General Users. We do not collect any personal information from users browsing our website. When you use the public areas of our website you are doing so anonymously. We do collect aggregate use information, such as the number of hits (visits) per page. We use aggregate data for internal and marketing purposes, but we don't collect any personally identifying information.

From Our Clients, Donors and Other Customers. If while visiting our website you order a product, register for a conference, submit a technical assistance question, or request other information, you will be asked to provide certain information. In all cases this information is submitted voluntarily. In most cases, we ask clients to provide their name, title, organization name, address, telephone, and e-mail. If you're making a purchase, you may be asked for credit card information in order to complete your purchase. Similar information may be submitted to us on an order form or registration form.

Customer Lists - Our client list is not for sale. When you visit our website or become a client, your name and mailing information will not be sold to a commercial organization.

Credit Card Account Information - We utilize secure transaction methods when collecting credit card information over the Internet. Lilliput Children's Services does not disclose credit card account information provided by our clients. We submit the information to the appropriate clearinghouse in order to obtain payment.

How We Use Cookies - Cookies are small text files that are sent to your computer when you logon to a Web site that allow us to identify you when you return to the site. If you do not choose to identify yourself when you visit our website, and are only browsing through the site, we gather certain information about the traffic to our website. We collect non-identifiable information about the computers viewing our pages: if the computer visited the Lilliput website previously, what pages are viewed, how long the visit lasts. This information is gathered via a website statistical analysis, which uses first-party tracking cookies. This is used only by Lilliput and only for the purposes of analytics of our website. No outside company or website has access to this statistical information. It contains no personal information and only tracks usage within the Lilliput.org website. This information only provides summarized, statistical reports, and contains no individual, personally identifiable information.

Site Security

We use a variety of security measures to protect against the loss, misuse or alteration of information. These include the use of advanced antivirus software, very restricted access via secure logins and advanced password requirements. We maintain both electronic and physical security measures for ongoing protection. On-line donations are protected by GeoTrust, which adheres to the highest industry standards for encryption and security.

Collection of Children's Personal Information

Lilliput does not knowingly contact or collect personal information from children under 13. Our site is not intended to solicit information from children. We comply with the Children's Online Privacy and Protection Act of 1998 (COPPA) to protect the privacy of children using the internet.

Changes to our Policy

We may update our website privacy and security policy on occasion. Lilliput encourages you to periodically review the policy to stay abreast of any changes in how we protect your privacy.

Terms of Use

All materials posted on this site are subject to copyrights owned by Lilliput Children's Services or other individuals or entities. Any reproduction, retransmission, or republication of all or part of any document found on this site is expressly prohibited, unless Lilliput Children's Services or the copyright owner of the material has expressly granted its prior written consent to so reproduce, retransmit or republish the material. All other rights reserved.

The names, trademarks, service marks and logos of Lilliput Children's Services appearing on this site may not be used in any advertising or publicity, or otherwise to indicate the organization's sponsorship of or affiliation with any product or service, with the organization's prior express written permission.

Although this website features links to other sites, Lilliput Children's Services takes no responsibility for the content or information contained on those sites, as we do not exercise editorial or other control over these sites.

This website provides information and services in furtherance of Lilliput's mission. We make no representations about the suitability or accuracy of the information on this site for any purpose.

If you see any objectionable, inaccurate or improperly functioning content or features on this site, please contact Community Relations at (916) 678-7250 or [email protected] as soon as possible.

Contact Information

Lilliput welcomes your comments or questions regarding our privacy practices. If you have any questions or concerns you may contact us by mail, phone, or email at:

Lilliput Children's Services
8391 Auburn Blvd
Citrus Heights, CA 95610
(916) 923-5444
[email protected]